Structured Commercial Programmes —Not Discounted Door Sales.

Priority 24/7 Emergency Repair Cover for Contract Clients

Sign a planned maintenance contract for any of our nine commercial door specialisms and you're automatically enrolled in our Priority Response programme — guaranteed response windows, named duty engineers, no ‘press 2 for emergency' answering services.

• Guaranteed 4-hour reactive response across the Central Belt (24/7)
• Named duty engineer with direct mobile access — no call centres
• Front-of-queue parts allocation from our local stock holding
• Quarterly compliance reporting included as standard
• Fixed hourly rates locked for the 12-month contract period
• Annual ADSA / fire / electrical certification renewals managed for you

Complimentary Specification Survey for First-Time Commercial Clients

If you're considering a new commercial door installation, shopfront or shutter — we'll attend on-site, measure, photograph the existing conditions and write a properly-scoped specification at no cost. Whether you order with us or not.

• Director-led on-site survey within 5 working days
• Written specification with manufacturer datasheets
• Plain-English explanation of options and trade-offs
• Photographic record of existing conditions
• Honest advice on what should be repaired versus replaced
• No obligation — the spec is yours regardless of who installs

Phased Rollout Programme for Multi-Site Estates

If you operate across multiple Central Belt sites — retail chain, hospitality group, FM portfolio — we'll structure the work as a phased rollout with locked rates, single-account paperwork and predictable cashflow rather than ad-hoc per-site quotes.

• Site-by-site phased programme with named project lead
• Locked unit rates across the rollout duration
• Standardised specification across all sites for parts commonality
• Single consolidated monthly invoice, not per-site billing
• Centralised certification and asset register hand-back
• Out-of-hours scheduling to suit individual site trade

Extended 24-Month Warranty on Full Installation Packages

Standard warranty across the industry is 12 months. On any complete installation package combining two or more of our specialisms — for example, shopfront + shutter, or fire door + access control — we extend that to 24 months at no extra cost.

• 24 months parts and labour on the full install package
• Manufacturer warranties pass-through documented in writing
• Annual inspection visit included within the warranty period
• First-call response under standard SLA throughout the cover
• Transferable to new occupier if premises change hands within 24 months
• Issued in writing on completion certification

Annual Fire Door & Compliance Inspection Programme

For commercial premises, HMOs and care environments, we offer a structured annual fire door and compliance inspection programme — one visit, one report, all the documentation your insurer, local authority and Scottish Fire and Rescue need to see.

• Annual on-site inspection of every fire door asset
• BS 8214 / Scottish Technical Standards-aligned reporting
• Asset register issued in CAFM-compatible format
• Remediation works quoted against the inspection report
• Compliance certificate issued for insurer and FRA submission
• Renewable annually with the same engineer for continuity

FM Sub-Contractor Partnership for National Providers

We already act as the Central Belt door specialist for several national FM providers. If you manage a Scottish portfolio and need a properly-paperworked, properly-insured local sub-contractor, we'll align with your CAFM, RAMS and permit-to-work disciplines from day one.

• Insurance, CHAS, Constructionline and SafeContractor verified
• Full RAMS, COSHH and risk assessment library
• CAFM integration (Concept, Maximo, Planon and similar)
• Standardised hourly rates and call-out structure
• Compliance reporting in your client-facing format
• Named contract manager for single-point accountability